• Palm Pre I remember with fondness the heyday of Palm.  My first Palm handheld, a PalmPilot, transformed my life and my career.  It helped me become more organized and effective.  When I discovered AvantGo, my Palm became a portal to a world of information.  I spent many a lunch reading tech and other news on my Palm between bites of tuna or turkey (and sometimes pizza).

    When my PalmPilot became dated, I briefly moved up to the revolutionary Palm VII.  This Palm device connected to a wireless data network run by Palm.  It could access e-mail, maps, stock prices and other information whenever you needed it.  I remember being in upstate New York and finding a restaurant, complete with directions and a map, through the device.  It was amazing.  The Palm VII used little applets which performed specific functions — displaying a map, stock, etc.  They were efficient, but designed for a Palm’s low-bandwidth network, not the world of the Web.

    My next Palm wasn’t a Palm — it was a Sony Clie running the PalmOS.  I bought it because the high-resolution color screen looked gorgeous.  It wasn’t a connected device, but it came with very cool multimedia features such as an MP3 and video player.   For about two years, along with the Clie I used a Treo (an early flip-phone model).  I know the Treo was supposed to be an all-in-one device, but I kept my schedule and MP3s on the Clie and used the Treo for phone calls and Web browsing.  The Treo broke after two years, but Clie ran reliably for years.

    The last Palm device I purchased was a Palm T|X.  It had an even better screen than the Clie — finally occupying nearly the full size of the device — and included all the multimedia features of the Clie, plus WiFi for Web browsing.  I still use it, though the screen is scratched (a common weakness for this device) and that’s made it a bit frustrating to use.

    I’m relating all of this because, after my Palm T|X, I couldn’t find any device from Palm worth buying.   I don’t really like the form factor of the Blackberry-style Treos.  Lot’s of people like that design, but I’m not one of them.

    When I saw my first iPhone, I thought “That’s the device Palm should have made!” I know a lot of people had the same thought.  Many of the apps on the iPhone reminded me of the PalmVII applets.

    Palm seemed to be paying the price for its lack of vision.  The company faltered, promising great things when its new OS debuted.  Many of us had given up hope that Palm, a company which had genuinely transformed our lives, would ever play an important role in the industry again.

    I must admit that I have not yet seen a Pr? up-close, but from the product demos I’ve seen on the web and from news reports it looks promising.

    I believe smart phones are about to hit the mainstream.  Already we’re seeing “amost smartphones” like my Samsung Instinct becoming popular.  But these phones are limited in what they can do.  How long will it be before they want more?  Better e-mail, better multimedia, better calendar, better notes, better applications?

    Enter the Pre.  I can’t wait to see one up close.  I may never buy an iPhone  (an iPod Touch meets all my needs), but I’ll probably buy a Pre or other WebOS (Palm’s new OS, finally coming to market) device.   I’ve heard the Pre is just the first of Palm’s next-generation devices, and future releases will be even more amazing.

    Is Palm back?  Have they got the vision to regain their old leadership position?  We’ll see.

    I, for one, hope so, but I’ll be watching.

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  • Sprint released a firmware update for the Instinct two weeks ago.  I’ve held off adding any new posts here while I lived with this update to see if it really addressed a lot of the weaknesses of the Instinct.  My verdict is: It Does.  If you haven’t downloaded the update, get it ASAP.

    Here are some of the improvements I’ve seen:

    1. Instinct’s data-intensive apps are a lot more stable.
    2. The browser is MUCH improved.  I’d even go so far as to say it’s a pretty good browser now.
    3. The video player is MUCH improved.  After the last update I found the player crashed frequently.  The image is now very clear, and it rarely crashes (though, sadly, I can’t say it never crashes).

    Overall Stability

    The update fixed nearly 250 open bugs — welcome to the world of the early adopter!  Overall, I found my Instinct much more stable after the update.  This update made the phone what it should have been on day 1.

    Web Browser

    The update gave the phone a totally new browser, built from a new codebase.  I was amazed and impressed with the new browser.  First, it’s much, much faster than the previous browser.  This is because it doesn’t attempt to render the full page, but rather, only the portion of the page displayed on the screen.  If you scroll to an unrendered area, you’ll briefly (for a fraction of a second) see a checkerboard pattern, then the page will render.

    The new browser displays pages much closer to the way they look in a desktop browser.  It still doesn’t display Flash content, but I’m not aware of any mobile browser that does.

    The browser still has only three size options for viewing a page — 1/2, 1x and 2x size.  For certain sites (Google Mobile Reader, for example), I find neither of these options particularly useful.  However, the update now gives you a ‘full screen view’ option.  Since the very beginning, you’ve been able to hide the browser controls on the right side of the screen to make better use of the screen real estate.  Now, by clicking the “Voice Command” button (on the right side of the phone), you can hide all of the on-screen controls.  Now the page will fill the screen, and be a bit easier to navigate and read.

    Video Player

    I immediately noticed that the image for streaming videos was clearer.  The videos also seemed to load a bit faster and more reliably, with fewer freezes and crashes.  I really think this is one of the Intinct’s big advantges over the iPhone.  Sprint’s mobile video service is pretty good, with a wide range of channel choices.  The Instinct was made to be a platform for these videos, so for the sake of the company’s future they need to get both the service and the phone working to people’s expectations.  I think the update goes a long way toward that.

    More to Come

    I’m still waiting for an update that will allow the use of 3rd party applications on the Intinct.  Right now, if you load a 3rd party JAVA application, you can’t use it because the application won’t recognize the Intinct’s on-screen keyboard.  For example, I can use Google Maps by navigating to the area I want to see, but I can’t enter the name of a place I’m trying to find.  Sprint is working on a fix, and it is slated for release by the end of the year.

    The official Sprint posts on www.instinctinsight.com also say more application updates are on the way, now that the firmware update provides a foundation for them.  Among the coming updates is another video player update intended to fix “channel unavailable” errors and several other problems.

    Get the Updates

    You can force your Instinct to get all software updates by going to Main->Settings->General->Update Software

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  • Just a decade ago, your mobile phone let you talk to someone — and that was it.

    Today, our phones allow us to do much, much more.  We can:

    1. Send text messages
    2. View Web sites
    3. Play music
    4. View and send e-mail
    5. Get GPS directions
    6. Take pictures (and send them to others)
    7. and even let us watch TV.

    Mobile phones are just two-way radios, they’re sophisticated hand-held computers.  And I’m not just referring to iPhones, Treos, Blackberry devices and Windows Mobile smartphones.  As mobile networks become more powerful, our mobile phones are doing more for us.

    Thanks to MP3s and digital video, our media has become mobile — moving with us as we go about our busy lives.

    In this blog, we’ll look at some of the most interesting aspects of this “mobile convergence.”  Thanks for coming along for the ride.

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